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Embedding the New Discipline of Service Science: A Service Science Research Agenda

WP No. 071-July-2009

Irene Ng and Roger Maull

This paper presents a discourse for embedding the new discipline of service science. It argues for service science to be free of the paradigmatic research influences of existing disciplines and propose service science as an integrative discipline of engineering, technological and, social sciences (including business and law) for the purpose of value co-creation with customers, much like medicine is an integrative discipline of physical and biological sciences for the purpose of healing.
 

Abstract

Full Working Paper

For Further information about the authors please check the profile page of Irene Ng or contact her on Irene.Ng@exeter.ac.uk.

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