Innovation studies define Research and Technology Institutes (RTIs) as intermediaries or bridging organisations in an innovation process. Many key factors surfaced during the research of this report competence, management of innovation and contributions. Most importantly knowledge gained helps to adapt existing technologies for new applications across industries and sectors, resulting in innovation service providers influencing and contributing to decisions affecting the contracting firm.

This report, written by Jeff Readman, focuses on the innovation process, which play a vital part in decision making within organisations.