The sense of 'public services' to be used in this area of AIM is the provision of publicly funded services, whether delivered by the public, private or voluntary sectors - independently or in combination. A long-term investment in research on the public services is required, not least because of difficult methodological and data collection issues, especially for research involving international comparisons.Delivering better public services is a focus of domestic policy debate. Contributions from UK research on management can and should make an important contribution to identification and exploitation of opportunities for increased productivity and enhanced performance - while at the same time identifying issues that must be addressed in further research.

AIM Fellowships can provide a timely vehicle to help identify the agenda and capacity building requirements for the longer-term investment, while also providing for substantive contributions to current debates. Each Public Service Fellow is investigating an agenda-setting management topic as seen below:

Public Service Projects:

George Boyne - Organisational turnaround and Public Service Excellence.
Paul Collier - Managing Police Performance - accountabilities, performance measurement and control
James Cornford - Electronic Local Government
Cam Donaldson - Health Care Priority Setting
Jean Hartley - Innovation and Leadership
Paul Longley - Geodemographics and Local Service Delivery
Mary O'Mahony - Metrics for Service Delivery
Mike Pidd - Modelling and Systems Aspects of Performance Measurement
Chris Skelcher - Governance and Performance
Barbara Townley - The Metrics of Management Performance Measurement in the Public Service
Richard Walker - Excellence, Performance and Innovation
Mike Wallace - Managing Complex and Programmatic Change
Kathryn Haynes - Professional Identity formation and the Body in Professional Services Firms
Irene Ng - Business-to-Business Services: pricing, contracting and value-based mechanism design
Kate Blackmon - Business Model Innovation in Services: An Ethnographic Study in Multi-Site Service Operations
Martin Spring - Business Models for B-2-B Services
Irena Grugulis - Service Work: The Creative Industries and Retail Management
Guiliana Battisti - Entrepreneurs Characteristics and Value Adding Activities in the Service Sector


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